Privacy Policy

Novus Glass Sydney ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website, services, or contact us regarding windscreen replacement, windscreen chip repair, or related automotive glass services.

Information We Collect

Personal Identification Information: Name, phone number, email address, and postal address when you fill out forms or contact us.
Vehicle Information: Make, model, registration details relevant to providing our services.
Payment Information: Payment details required to process transactions (processed securely via third-party providers).
Usage Data: Information on how you use our website and services, including IP addresses and browsing behavior.

How We Use Your Information

To provide and manage our windscreen replacement and repair services.
To communicate with you regarding bookings, inquiries, and updates.
To process payments and insurance claims assistance.
To improve our services and website performance.
To comply with legal obligations.

How We Protect Your Data

We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.

Sharing Your Information

We do not sell or rent your personal information. We may share your data with trusted third parties only as necessary to provide our services, such as insurance companies or payment processors, and in compliance with legal requirements.

Your Rights

You have the right to:

Access the personal information we hold about you.
Request correction or deletion of your personal data.
Object to or restrict certain processing of your data.
Withdraw consent where applicable.

To exercise any of these rights, please contact us at the details below.

Cookies

Our website uses cookies to enhance user experience. You can manage cookie preferences through your browser settings.

Changes to This Privacy Policy

We may update this policy occasionally. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Novus Glass Sydney
Phone: 1300 418 909
Email: sydneysouth@novusautoglass.com.au
Address: 4/5-7 Yarmouth Pl, Smeaton Grange