Terms & Conditions

Welcome to Novus Glass Sydney. By using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1. Services

Novus Glass Sydney provides windscreen replacement, windscreen chip repair, ADAS calibration, and related automotive glass services. We strive to deliver high-quality workmanship and customer satisfaction.

2. Booking and Appointments

All bookings are subject to availability.
Appointments must be confirmed in advance.
Changes or cancellations should be made at least 24 hours prior to the scheduled service.

3. Pricing and Payment

All prices are quoted based on the information provided and are subject to change upon vehicle inspection.
Payment is required upon completion of the service unless otherwise agreed.
We accept major payment methods, including credit/debit cards and electronic payments.

4. Warranty

We provide a warranty on workmanship and materials for windscreen replacements and repairs.
The warranty terms vary depending on the type of service performed. Please contact us for specific warranty details.
Warranty does not cover damage caused by external factors after the service.

5. Liability

Novus Glass Sydney is not liable for any indirect, incidental, or consequential damages resulting from the use of our services.
We are responsible for providing services to the best of our ability but are not liable for any delays caused by factors beyond our control.

6. Insurance and Claims

We can assist with insurance claims related to windscreen repairs and replacements.
It is the customer’s responsibility to lodge claims with their insurer and provide relevant claim information.

7. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect and use your information.

8. Intellectual Property

All content on this website, including text, images, logos, and trademarks, is the property of Novus Glass Sydney and protected by copyright laws.
Unauthorized use or reproduction of our content is prohibited.

9. Governing Law

These terms and conditions are governed by the laws of New South Wales, Australia.

10. Changes to Terms

Novus Glass Sydney reserves the right to update or modify these terms at any time without prior notice. Changes will be effective immediately upon posting on the website.

Contact Us
If you have any questions regarding these terms and conditions, please contact us:
Phone: 1300 418 909
Email: sydneysouth@novusautoglass.com.au
Address: 4/5-7 Yarmouth Place, Smeaton Grange